By default, all inbound calls go through 3 default states in following order: Ring, Forward and send to Voicemail. You can further manage your inbound calls by setting up additional Call Forwarding and Call Processing rules. Use Call Forwarding to setup the order, timings and destinations of your Call Forwarding. For example “Forward all un-answered calls to my Secretary after 30 seconds, and if not answered, to my Mobile” Use Call Processing to setup rules for SPECIFIC CALLS to overwrite the default 3 states. For example “Process calls specifically from my family on any Sunday between 15:00 and 18:00 in the following way: Only Forward”